課程資訊 Course Information
Course No.：338592
Teaching objects: Master Program of Innovation and Design
Time: Wed. 16:10-18:00
Note: EMI
Teacher: Ching-I Chen
Credit/Hour: 2 Credits / 2 hr.
Classroom: Design Building 207
課程概述 Description
本課程「使用者經驗研究與實務」旨在為設計領域碩士生提供全面而深入的使用者體驗（UX）設計知識和實踐技能。課程採用開放獲取的線上教科書，涵蓋了從互動設計基礎到前沿主題的廣泛內容，確保學生能夠獲得最新、最全面的UX知識。 學生將通過閱讀、反思和課堂報告，深入探討UX設計的多個層面，包括人機互動、視覺設計、情感計算、可用性評估等。課程特別強調理論與實踐的結合，鼓勵學生將書中的概念應用到實際設計問題中。 本課程的一大特色是將腦科學、人類學和哲學等跨學科知識融入UX設計中。學生將學習如何運用現象學、符號學等理論框架來深化對用戶體驗的理解，並探索如何將這些見解轉化為創新的設計方案。 通過研究各種 UX 方法論，如情境設計、使用者故事對照等，學生將培養系統性思考和解決複雜設計問題的能力。同時，課程也涵蓋了社會計算、開放使用者創新等新興領域，讓學生了解 UX 設計在更廣泛社會背景下的影響和機遇。 最終，本課程旨在培養學生成為具有批判性思維、創新精神和跨學科視野的UX專業人才，能夠在快速變化的數位環境中設計出既符合用戶需求，又能推動技術與社會進步的產品和服務。
The "User Experience Research and Practice" course equips master's students with comprehensive UX design knowledge and practical skills. By utilizing an open-access online textbook, the course covers a broad spectrum of topics, from the fundamentals of interaction design to cutting-edge subjects. Through reading, reflection, and class presentations, students will explore key areas of UX design, including human-computer interaction, visual design, affective computing, and usability evaluation. The course emphasizes the integration of theory and practice, encouraging students to apply concepts from the textbook to real-world design challenges.
A distinctive feature of the course is integrating interdisciplinary knowledge from fields such as neuroscience, anthropology, and philosophy into UX design. Students will learn to apply theoretical frameworks like phenomenology and semiotics to deepen their understanding of user experience and translate these insights into innovative design solutions. The course also covers emerging areas like social computing and open-user innovation, providing students with a broader perspective on the societal implications and opportunities within UX design. Ultimately, this course aims to develop UX professionals with critical thinking, innovative spirit, and interdisciplinary perspectives, ready to create products and services that meet user needs and drive technological and societal progress.
課程目標 Objectives
- 掌握UX設計核心理論，運用跨學科知識解決複雜設計問題。
- 應用多種UX研究方法，如情境設計、使用者故事對照等。
- 整合腦科學、現象學等理論，深化對用戶體驗的理解和設計。
- 學習評估和測量用戶體驗的技術，優化設計方案和決策過程。
- 探索新興UX領域，如社會計算、開放創新，拓展設計視野。
- 培養批判性思維，將UX設計融入更廣泛的社會和技術語境中。
- Master core UX design theories and apply interdisciplinary knowledge to solve complex design problems.
- Utilize various UX research methods, such as contextual design and user story mapping.
- Integrate theories from neuroscience and phenomenology to deepen the understanding of user experience and design.
- Learn techniques to evaluate and measure user experience, optimizing design solutions and decision-making processes.
- Explore emerging UX fields like social computing and open innovation to expand design perspectives.
- Cultivate critical thinking by integrating UX design into broader social and technological contexts.
課程大綱 Syllabus
This course syllabus will be adjusted based on learning effectiveness.
- Week 2: Moon Festival 🌝
- Week 9: Midterm Exam Week
- Week 16: Final Report I
- Week 17: Final Report II
- Week 18: Final Exam Week: Wrap-up
實施要點
課堂報告 Individual Report
This course uses an Open-Access textbook, an open document of the Interaction Design Foundation.
The Interaction Design Foundation UX Design Books and Articles
- Students will choose one chapter to read in the first week.
- Week 04-Week 15 are reported by 2~3 students each week.
- Oral presentation of 8-10 minutes per person.
Class report content must include the following two kinds of thinking:
- Sponge thinking: Briefly describe the article's structure and summarize its key points. This part of the presentation can only be presented visually, such as a diagram, doodle, comic, chart, timeline, map, etc.
- Gold-digger thinking: What does this article highlight?
本課程採用開放式（Open-Access）教科書畫，其為Interaction Design Foundation 的開放文獻。
The Interaction Design Foundation UX Design Books and Articles
- 開學第一週由學生選擇其中一章節閱讀。
- W04-W15 課程每週由 2~3 位學生報告，報告週次由老師分配。
- 每個人 8-10 分鐘的口頭報告。
課堂報告內容必須包含以下兩種思考：
- 海綿式思考：簡述文章的架構；總結文章的重點。這部份的簡報視覺表現，僅能以視覺化呈現，形式不拘，例如 Diagram、Doodle、Comic、Chart、Timeline、Map等等
- 淘金式思考：這篇文章中突顯了什麼？
期末報告 Final Report
學術文獻研究任務
- 可選擇以下其中一個文獻研究範疇：
- 設計思考在不同領域的應用
- 使用者研究方法的發展
- 資訊架構在複雜系統中的應用
- 原型設計技術的創新與評估，例如綠野仙蹤方法的效果研究
- 新興可用性測試方法 / 量表的比較
- 大數據在 UX 設計中的應用
- UX 設計在不同行業的最佳實踐
- UX 設計的未來趨勢
- 鼓勵學生自主搜索和閱讀相關論文。
- 要求學生在學期結束時提交一份文獻探討報告（論文格式3頁），聚焦於他們最感興趣的 UX 主題，需包含至少 10 篇文獻。
研究資源
- 學校圖書館學術資源資料庫。
實踐與研究結合
- 鼓勵學生在期末作業中融入他們從學術研究中獲得的見解。
Academic Document Research Task
- You can choose one of the following literature research areas:
- Application of design thinking in different fields
- Development of user research methods
- Application of information architecture in complex systems
- Innovation and evaluation of prototyping technology, such as the effectiveness study of the Wizard of Oz method
- Comparison of emerging usability testing methods/scales
- Application of big data in UX design
- Best practices of UX design in different industries
- Future trends in UX design
- Encourage students to search and read relevant papers independently.
- Students must submit a literature review report (paper format, 3 pages) at the end of the semester, focusing on the UX topic they are most interested in and including at least 10 documents.
Research Resources
- School library academic resource database.
Combining practice and research
- Students are encouraged to incorporate insights from their academic research into their final assignments.
評量方式與標準
- 態度 Attitude (10%): 準時 & 主動 Punctuality & Initiative
- 課堂互動 Classroom Interactive（30 %）
- 課堂報告 Class Report (25%)
- 期末報告 Final Report (25%)
- 批判性思考 Critical Thinking（10%）